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Information TechnologyCh-3 12 min comprehensive revision
CBSE Class 10 IT (402) — Part A: Employability Skills (Unit 3)

Information & Communication Technology Skills - II

Operating system basics (GUI vs CLI, file systems), desktop management, file and folder operations, computer maintenance, virus prevention, and data backup.

Quick Key Takeaways:
Operating System Functions: Resource management, processor scheduling, memory allocation, file management, and providing user interface (GUI / CLI).
Computer Security & Care: Routine disk cleanup, regular data backups, installing reputable antivirus software, and avoiding unauthorized USB drives or suspicious downloads.
1

Operating System & File Operations

Core Tech

An Operating System (OS) is system software that manages computer hardware and software resources and provides common services for computer programs.

• Types of Operating Systems
Single-user (DOS), Multi-user (Linux, Unix), Multi-tasking (Windows 10/11, macOS), Real-Time (RTOS), and Mobile OS (Android, iOS).
• File and Folder Management
Files store data with specific extensions (.txt, .docx, .odt, .jpg). Folders (directories) organize files hierarchically. Operations: Create, Rename, Copy (Ctrl+C), Move/Cut (Ctrl+X), Paste (Ctrl+V), Delete (Del / Shift+Del for permanent delete).
2

Maintenance & Threat Prevention

Security

Regular hardware cleaning and software optimization ensure longevity and operational speed.

• Malware Types
Viruses (replicate and attach to executable files), Worms (self-replicate over networks), Trojan Horses (disguised malicious programs), Spyware, and Ransomware.
• Preventive Measures
Keep OS and antivirus updated, enable Windows Defender Firewall, avoid clicking suspicious email attachments, run periodic Disk Defragmenter and Disk Cleanup.
Authentic Board Question (3 Marks)Topic: Information & Communication Technology Skills - II Professional Protocols & Workplace Safety
Discuss the workplace professional standards, communication barriers, and safety protocols essential for "Information & Communication Technology Skills - II".

Official CBSE Step-by-Step Marking Breakdown:

Step 1: Protocol / Concept Definition: Define the specific employability skill, communication barrier, green practice, or workplace hazard.
1 Mark
Step 2: Implementation Guidelines & Best Practices: Detail ergonomic guidelines, accident prevention rules, active listening habits, or cyber hygiene protocols.
1 Mark
Step 3: Emergency Action & Organizational Compliance: State emergency evacuation procedures, first aid basics, or workplace productivity outcomes.
1 Mark
Model Student Answer (Target: Full 3/3 Marks):
For full marks in "Information & Communication Technology Skills - II":

1. Professional Skill Principle: State the formal definition of the communication channel, time management technique, or workplace hazard classification.
2. Safe Working Procedures: Outline standard ergonomic setup (monitor distance, posture), password hygiene, or fire safety protocols.
3. Crisis Response: Describe immediate reporting procedures and first-aid compliance in case of occupational hazards.
Examiner Mark Deduction Traps:
•Categorize workplace hazards into Physical, Chemical, Biological, and Ergonomic for structured answers.
•List actionable, realistic workplace steps rather than vague moral advice.

High-Frequency Conceptual Doubts & FAQs

Curated answers to the most common questions asked by Class 10 students.
This chapter establishes the foundational principles, definitions, and operational workflows required for Class 10 board mastery.