Government Schemes & Programmes22 Concepts & Facts

What Is Special Campaign 6.0: Pendency Reduction & Administrative Reforms

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Special Campaign 6.0 is the latest iteration of the Government of India's institutionalized administrative campaign aimed at eliminating pendency, modernizing record management, and instilling workplace cleanliness across all central government establishments. Coordinated by the Department of Administrative Reforms and Public Grievances (DARPG) within the Ministry of Personnel, Public Grievances and Pensions, this nationwide exercise operates across all Union Ministries, Central Public Sector Enterprises (CPSEs), autonomous organizations, and attached field offices. The program turns routine office maintenance and administrative housekeeping into a focused, measurable national priority, demonstrating how procedural efficiency improves overall citizen governance and administrative responsiveness.

At its operational foundation, Special Campaign 6.0 targets specific categories of administrative backlog that hinder bureaucratic agility. Ministries establish quantitative targets to dispose of pending references from Members of Parliament, inter-state communications, parliamentary assurances, and public grievances registered through the Centralised Public Grievance Redress and Monitoring System (CPGRAMS). In parallel, departments conduct systematic record management audits in compliance with the Public Records Act, 1993 and the Central Secretariat Manual of Office Procedure (CSMOP). Obsolete physical files that have surpassed their mandatory retention schedules are cataloged, reviewed, and shredded, while vital permanent records are transferred to the National Archives of India or digitized into secure e-Office repositories to enable a paperless governance environment.

The economic and infrastructural outcomes of these Special Campaigns have produced measurable dividends for the public exchequer. By identifying and auctioning unserviceable office furniture, outdated electronic hardware, redundant machinery, and condemned transport vehicles, the government has generated hundreds of crores of rupees in scrap revenue while clearing millions of square feet of prime real estate inside central secretariat complexes. Reclaimed spaces are converted into modern digital workspaces, staff cafeterias, public visitor lounges, and child crèches. Aligning with the governance recommendations of the Second Administrative Reforms Commission, Special Campaign 6.0 institutionalizes Swachhata as a continuous administrative norm, streamlining bureaucratic workflows and fostering an accountable civil service dedicated to rapid public service delivery.

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Special Campaign 6.0 is organized by the Department of Administrative Reforms and Public Grievances (DARPG) in the Ministry of Personnel.

The special campaign series commenced with Special Campaign 1.0 in October 2021 and is executed annually following Gandhi Jayanti.

The campaign engages all Union Ministries, Central Public Sector Enterprises, attached institutions, and nationwide field offices.

A primary objective is the systemic disposal of long-pending references received from Members of Parliament and state governments.

Departments focus on resolving pending Parliamentary Assurances given by ministers on the floor of the Lok Sabha and Rajya Sabha.

Public grievance redressal via CPGRAMS (Centralised Public Grievance Redress and Monitoring System) receives accelerated priority.

Record management audits are enforced in accordance with the statutory provisions of the Public Records Act, 1993.

Physical paper files that have exceeded their official retention schedules are methodically categorized, reviewed, and weeded out.

Historical documents of national importance are preserved and transferred to the custody of the National Archives of India.

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Ministries expedite complete transition to e-Office Version 7.0, reducing paper generation and accelerating digital file movements.

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Auctioning redundant metallic scrap, obsolete IT equipment, and unserviceable vehicles generates significant non-tax revenue for the exchequer.

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Across successive Special Campaigns, the government has generated over 1,000 crore rupees through the transparent auction of condemned assets.

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The drive has reclaimed tens of millions of square feet of valuable office space across congested central government secretariats.

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Cleared corridors and reclaimed rooms are re-engineered into modern digital conference halls, employee creches, and wellness centers.

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DARPG maintains a dedicated online monitoring portal (scdpm.nic.in) to monitor daily progress across all participating ministries.

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Nodal officers in every department are assigned institutional accountability for inspecting subordinate field offices and depots.

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Autonomous research institutes, public sector banks, defense production units, and railway workshops participate in the nationwide drive.

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Special cleanliness audits are extended to public-facing facilities including post offices, passport offices, and railway terminals.

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Good governance practices and creative workspace transformations documented during the campaign are published as best-practice case studies.

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The campaign addresses the recommendations of the Second Administrative Reforms Commission regarding civil service accountability.

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Environmental sustainability is reinforced through the responsible recycling of electronic waste and safe disposal of paper pulp.

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Special Campaign 6.0 embeds cleanliness and swift file processing into regular administrative culture rather than treating them as sporadic events.

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Educator's Insight

Special Campaign 6.0 is an annual administrative initiative organized by the Department of Administrative Reforms and Public Grievances to eliminate backlogs across central government offices. Launched after Gandhi Jayanti, the drive weeds out obsolete paper files, resolves pending citizen grievances on CPGRAMS, and clears parliamentary assurances. By systematically auctioning discarded scrap and unserviceable equipment, departments free up millions of square feet of valuable public office space.

In UPSC GS-4 ethics and GS-2 governance papers, this topic serves as a prime case study for administrative efficiency and the Second Administrative Reforms Commission recommendations. Note for prelims that the nodal department is DARPG under the Ministry of Personnel. Watch out for factual MCQs highlighting campaign outcomes: past editions have earned over one thousand crore rupees in non-tax revenue through scrap disposal while expanding the e-Office digital file system.

What Is Special Campaign 6.0: Pendency Reduction & Administrative Reforms

Key Concepts & Self-Assessment22 Key Facts

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